Dentistry Is As Safe As Ever

As the world begins to recover from the COVID-19 pandemic, one question that we are often asked is “Do you think it’s safe for patients to come back?” Our immediate answer is an overwhelming, “YES!”

Dental offices are one of the SAFEST places you can be.

Dentistry is a profession of obsessive-compulsive cleaners. Dental treatment rooms are cleaned with bactericidal and viricidal cleaners before & after each patient visit. Our practice utilizes barrier protection to prevent germs from spreading when we touch things. All instruments are heat sterilized before each patient and then sterilized again afterward. In addition to utilizing many disposable products, we wear Personal Protective Equipment (PPE) for the safety of our patients.

Dentistry was safe before the COVID-19 outbreak and it remains safe after.

Recently, much has been written about aerosols and their potential danger, especially as it relates to COVID-19. Our human bodies have a well-developed immune system to protect us from any potential dangers that we may be exposed to from aerosols in our daily lives. As it specifically relates to aerosols generated by dental procedures, the American Dental Association (ADA) has been a leader in helping dental offices remain safe before, during, and after the pandemic. With guidelines that have been developed through science and fact, this includes improved safety measures that were developed with both the Center for Disease Control (CDC) and the Occupational Safety & Health Administration (OSHA). Dentistry was safe before the COVID-19 outbreak and it remains safe after. To date, there has not been one instance of a major COVID-19 outbreak from a dental office, throughout the entire world.

Since the pandemic began, dental offices have been taking additional safety measures to protect their patients and team. These include:

  • Social distancing
  • COVID-19 screening before each patient visit, including taking temperatures
  • Limiting the number of people who are in the office
  • Sanitization of patient hands
  • Increased PPE for both patients and the dental team

Our office is even going above and beyond by improving our air filtration with air purification devices.

These additional measures, in addition to a dentist’s regular infection control procedures, make dental offices one of the safest places you can be.

There’s a lot of uncertainty when it comes to COVID-19. One thing we will assure our patients about is that going to the Dentist is, and always has been, safe.

Welcome Back !

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines.  We firmly believe that all dental care is essential; oral health is essential to general health and well-being at every stage of life.

Safety of both patients and staff has always been a top priority. That philosophy hasn’t changed, but the measures upon which to ensure it have.

Staff will wear optimal protective gear, use hospital-grade disinfectants, administer the latest sterilization protocols, and utilize single-use disposable materials – always remaining consistent with the latest CDC and ADA guidelines.  We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance regarding proper infection control procedures.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask screening questions. If you have a fever, are experiencing any COVID symptoms, or have recently been exposed, please contact the office and we can assist in rescheduling your appointment.
  • We have hand sanitizer that we will ask you to use immediately upon approaching the front desk and your temperature will be taken.
  • For the next several weeks our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
  • Appointments will be managed to allow for social distancing between patients. We ask that you come alone to your appointment, if you need assistance to get into and out of the office, we will ask that person to kindly wait in the car while you are being treated.  We ask that only one parent accompany a young child into the treatment room.
  • We ask that you arrive promptly at your appointment time, not too early, to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
  • Feel free to wear your own mask into the office, we will not be providing them for patients.

It is our firm belief that preventive dental care is important to your overall good health and look forward to seeing you for your next re-care appointment.  We are happy to answer any questions you may have about the steps we are taking to keep you, our staff, and every patient, safe in our practice. To schedule an appointment, please call our office at 414-258-0120.

We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.


Dear Patients and Friends,

The American Dental Association has released a recommendation that dental offices nationwide postpone all non-essential care for the next few weeks.  

In order to continue to maintain the health and safety of our patients and our team, we have made the decision to limit our services and hours.   

Our team will be onsite to take phone calls from 8 am- 4 pm Monday – Thursday as well as from 8 am- 2 pm on Friday.

In the event you are experiencing a dental emergency you may contact the office at 414-258-0120.

Doctors and assistants will be available to provide essential dental care as scheduled or needed.

We will be contacting all patients who currently have non-essential appointments to assist in rescheduling.


If you are sick or showing signs and symptoms of illness, please reschedule any existing appointments and contact your physician ASAP. For more information, visit the CDC’s COVID-19 website.


As the situation unfolds, we will continue to provide you with updates.

You are all in our thoughts. Be well!

Health and Safety Update


Your overall health and wellness has always been our highest priority. We appreciate the growing concern with COVID-19 within our communities. After evaluating the most current information and reviewing all published guidelines, we remain confident in our ability to provide dental care in a safe and healthy environment at The Dentists on Bluemound.

We are implementing the following additional precautions and recommendations to our patients and team members in light of COVID-19.

1. We recommend any patient stay home if they are experiencing COVID-19 symptoms.

  • Use your best judgment. If you are sick, we will help you reschedule.  If you are uncertain, please call our office prior to your appointment.

2. We will maintain a clean and safe environment and continue to comply with OSHA and CDC infection control guidelines.

  • We have standard protocols in place to disinfect all surfaces and patient contact areas. We sterilize or safely dispose of all instruments and products used during patient care. We utilize personal protective equipment (e.g. masks, gloves, safety glasses) to keep you and team members safe.
  • We have reviewed the procedures for proper hand hygiene, reinforced their importance, and encouraged accountability between team members.
  • We have expanded and increased the frequency of cleaning and disinfection of all common areas and facilities.
  • We have temporarily removed items that pose a risk for cross-contamination (e.g. magazines, toys, and books) from our common areas.

3.  We support a healthy work environment for our employees.

  • We have requested our team to not be present at our office if they are experiencing symptoms.

We are closely monitoring updates from the Centers for Disease Control, the World Health Organization and the American Dental Association and will continue to seek guidance from these agencies and local public health officials. With new information, we will make the necessary adjustments to our operations and will keep you informed of any changes.

Thank you for your continued trust and confidence in the care you receive at our office. If you have questions or concerns, please get in touch. We’re in this together and are here to help!


We are pleased to announce a new dentist joining our team at The Dentists on Bluemound.

We are pleased to announce a new dentist joining our team at The Dentists on Bluemound.

Dr. Elizabeth Schoenfeldt will begin her practice with us on Monday, July 6th!  Dr. Elizabeth graduated from Marquette University School of Dentistry in 2019 and has spent the past year in a general practice residency at Illinois Masonic Hospital in Chicago.  She has gained experience in many areas of general dentistry, including working with patients with special needs, and is looking forward to sharing her expertise with our team.  As she winds down her residency, Dr. Elizabeth is looking forward to returning to her home state to begin private practice in Wauwatosa.

Dr. Elizabeth grew up in Bayside and completed her undergraduate studies at The University of Wisconsin-Madison majoring in biochemistry.  While at UW she was on the rowing team all 4 years, which provided her the opportunity to travel and meet many amazing people.  She also coached middle school rowing while in dental school.

In her spare time, Dr. Elizabeth likes to swim, run, read, hang out with friends and family, explore places around the city, watch movies, travel, and even knit.   She likes to sing and is involved in her church choir, and she also plays the flute.  Dr. Elizabeth loves Colectivo Coffee and can often be found there!  She has three sisters that are a huge part of her life.  She is also a dog lover; her family has a golden retriever named George.

We would like all of you to help us welcome Dr. Elizabeth Schoenfeldt to our dental family as she joins us in the tradition of providing excellent dental care to the people we are privileged to serve.

End Of Year Insurance Benefits

As we near the end of your insurance year, we wanted to remind you to take advantage of any unused dental benefits. Every year you receive a maximum amount from your dental insurance company, and in most cases the unused portion of this amount is lost when the new insurance year starts. These are benefits you have already paid for!

Your dental care is important to us, and we want to make sure you get the care you need without overpaying for it. If you have been postponing dental treatment or are overdue for a routine exam and cleaning, now is a great time to come in.

Please call us at 414-258-0120 to schedule!




Dental insurance gets more confusing every year, even for those of us who work with it every day!  Approximately 65% of employers offer some type of dental insurance coverage.   There are also several companies that offer individual dental insurance plans.   We are here to help you understand how your insurance plan can help you cover the cost of your dental care.  Below is a list of the dental insurance companies we are contracted with.  If your dental insurance is not listed, that does not necessarily mean you will not have coverage in our office!  Please give our office a call and we will be more than happy to decipher the coverage your plan will provide for you at our office!



Aetna Dental

Anthem Blue Cross/Blue Shield 300 Level Providers

Cigna Dental PPO

Delta Dental Premiere – Contact us if your plan is a PPO plan

Guardian Dental

Humana Dental PPO

Humana Gold – This is the Medicare Dental Option

Met Dental – Limited in network option – Contact Us!

We are NOT contracted with Medicaid, any of the state plans, or any HMO designated plan.


Retiring soon?  Contact us with questions you may have in regards to Medicare Dental plan options!  Some companies also offer an option to continue Dental coverage under Cobra plans, we can help you determine the cost effectiveness of that option.  Many dental insurance options come at a cost that could be more expensive than paying for your care out of pocket.

We offer a 10% courtesy discount for our uninsured patients when they pay at the time of service, this could be your best option!

Call us with any questions you may have!



How Well Do You Know Your Dental Insurance?

Have you ever really thought about the answer to that question? If you haven’t you are not alone. Many patients typically are not in tune with how their dental claims are paid or what their plans pay for. The items listed below are just a few little snags your employer or the insurance carrier do not explain to you, the insured.

  • Annual Maximums: This is the highest dollar amount that your dental plan will pay during your benefit year. Most dental plans run on a calendar year Jan-Dec, however there are other plans that run on a benefit year which may be different. Any costs that rise above your annual maximum will be considered out of pocket for you.
  • Preferred Providers: This term means one thing, if you see a dentist within the preferred network, which solely means they are in their network (participating dentist). If you get dental care from someone who is not in the network, your costs out of pocket will be greater.
  • Pre-Existing Conditions Clause: Your dental insurance may have a missing tooth clause. For example replacing a tooth that was extracted prior to you enrolling in the dental plan benefits will not be paid.
  • Coordination of Benefits or Non-Duplication of Benefits Clause:(Applies only if you carry dual insurance with your spouse): Even though you may have two dental plans there is no guarantee that all of the plans will pay for your treatment. Every insurance company handles the coordination in its own way, it is best to discuss this with both of your insurance companies for details.
  • Frequency Limitations: Your dental insurance will limit the number of times it pays for certain treatments. However this should never dictate your treatment. For example, a cleaning and exam may be covered twice per plan year or once every six months (which means it MUST be six months to the date in order to receive the benefit). Be aware of how your plan plays so that you can receive the maximum benefit from your insurance.
  • Not Dentally Necessary: Your insurance carrier may claim that a procedure is not dentally necessary and will not be covered. If this is the case it does not mean that the treatment was not needed. Never allow your insurance to dictate what is necessary, only you and your dentist should be making that decision. If your insurance denies treatment, you can appeal the claim.
  • Downgrading: This is what your insurance company will do to reduce their cost. They may downgrade on certain treatments. For example, you may want a filling done with a composite (white) material but your insurance will only pay for a silver filling leaving the difference an out of pocket expense for you.
  • Least Expensive Alternative Treatment Clause: When there are two ways of treating a condition the plan may only pay for the least expensive option. However this may not always be the best option. For example: your dentist may recommend a bridge to replace a tooth, but your plan may only pay for a partial denture.


*Always Remember that although you might be tempted to make a decision based on what your insurance will pay, remember that your health is the #1 priority. Take the time to discuss the best possible options regarding your care so that you can keep your teeth for a lifetime!





We are excited to have our family, friends, patients and neighbors join us for our open house on Saturday July 28th from 11:00 am until 2:00 pm.  Stop on by for a picnic style lunch and tour.

Our new location is open for business… Feel free to stop on by for a visit… We would love to show you around!


Our new location is taking shape!

Work at our new location is taking shape!

Only 75 days until we open at 11407 W. Bluemound Rd.

Stay tuned for updates as the grand opening gets closer!